Frequently Asked Questions (FAQs)
Placing an order is simple. Browse our collection, add your desired items to your shopping cart, and follow the easy steps during checkout.
What are the payment options?
We accept various payment methods, including credit cards, debit cards, Apple Pay, Google Pay, iDEAL, Klarna, Bancontact and PayPal. Simply choose the option that best suits you during checkout.
Can I change or cancel my order after placing it?
Unfortunately, we cannot modify or cancel orders once they have been placed. Please ensure that you review your order carefully before completing the payment.
What is the return policy?
We strive to guarantee your satisfaction. If you are not satisfied with your purchase for any reason, please refer to our return policy for detailed instructions on how to return products.
How can I track the status of my order?
Once your order has been shipped, you will receive a confirmation email with information on how to track your order.
Do you offer international shipping?
Yes, we deliver in all of Europe.
Are my personal details safe?
Absolutely. We value the privacy and security of your information. We use advanced security measures to ensure that your personal data is stored and processed securely.
How can I contact customer service?
For questions, comments, or assistance, you can contact our customer service at info@kpszz.com or use the contact form on our website.
How can I stay updated on new products and offers?
Subscribe to our newsletter and follow us on social media to be the first to know about new products, offers, and exclusive discounts.